By Clare Huffington
A pragmatic advisor to the necessities of organisational switch with out fending off the tricky factor of guiding humans throughout the strategy of transition.
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Extra info for A Manual of Organizational Development: Psychology of Change
After Burke, 1987] CHAPTER 4 EXTERNAL AND INTERNAL CONSULTANCY Definitions Increasing relevance of internal consultancy Appropriate tasks for internal & external consultants The challenges for internal consultants 44 • M A N U A L OF O R G A N I Z A T I O N A L DEVELOPMENT DEFINITIONS External Consultancy involves consultancy to individuals, groups, or organizations outside the organization of which the Consultant is a member or employee. Internal Consultancy involves consultancy to individuals, groups, or the whole organization of which the Consultant is also a member or employee.
Increased common knowledge and skills. Improved work climate. Conflict manager Helping to examine and reduce conflict situations where feasible Conflict handled creatively. Reduction of conflict where appropriate. Systems analyst Examining how such areas as structure, decision making communications, personnel procedures, rewards/punishments, and employee participation affect the functioning of an organization An analysis of how effective an organizational system is in the way it is formed and functioning.
Chell, 1993] T h e r e a r e v a r i o u s w a y s of categorizing O D interventions. 4). 4, the diagnosed problems e n c o m p a s s the w a y s i n w h i c h the o r g a n i z a t i o n g o e s a b o u t its b u s i n e s s ; t h e mode d e s c r i b e s v a r i o u s m e t h o d s o f c o r r e c t i o n ; w h i l e the focus c a n r a n g e f r o m a h o l i s t i c , w h o l e - o r g a n i z a t i o n a l f o c u s t h r o u g h to the i n t r a p e r s o n a l . 4 The OD cube: a scheme for classifying OD interventions Total organization Intergroup (two or more) Team or group Dyad or triad x / / / / / / S / Goals, plans E « o % in o c O) CO Communication Culture, climate Leadership, authority Problem solving Decision making Conflict or cooperation Role definition Other Mode of intervention [from Schmuck & Miles, 1976] 24 An M A N U A L OF O R G A N I Z A T I O N A L alternative but complementary approach DEVELOPMENT to v i e w i n g OD i n t e r v e n t i o n s h a s b e e n d e v e l o p e d b y S i m o n V a u g h a n , of A s p i r e C o n s u l t a n t s (see A p p e n d i x 2).
A Manual of Organizational Development: Psychology of Change by Clare Huffington